CANCELLATION POLICY

Pdecal Sticker Printing Services
Website: https://pdecal.shop

Effective Date: September 14, 2026

Because many Pdecal products are customized or personalized, orders may enter production shortly after confirmation. This policy explains when an order may be cancelled.

1. CANCELLATION BEFORE PRODUCTION

Customers may request cancellation before production begins.

If cancellation is accepted before production or customization has started, Pdecal will review the request and determine the applicable refund based on the payment status and circumstances of the order.

2. CANCELLATION AFTER PRODUCTION HAS STARTED

Once production, printing, customization, or material preparation has started, cancellation may no longer be possible.

This is because materials, labor, and production resources may already have been committed specifically for the customer’s order.

Any cancellation request after production begins will be reviewed on a case-by-case basis and subject to applicable consumer rights.

3. CUSTOMIZED PRODUCTS

Customized and personalized products may be difficult or impossible to resell to another customer.

Accordingly, cancellation requests based solely on change of mind may not be accepted once production or customization has started.

4. CUSTOMER-PROVIDED INFORMATION

Customers are responsible for checking names, spelling, dates, photographs, artwork, measurements, colors, and other order details before approving production.

If production has already begun based on customer-approved information, cancellation or refund may not be available simply because the customer later discovers an error in the information they provided.

5. CANCELLATION BY PDEcal

Pdecal may cancel an order when reasonably necessary, including situations involving:

• Product unavailability;
• Incorrect pricing;
• Payment verification problems;
• Incomplete or inaccurate order information;
• Suspected fraud;
• Inability to produce the requested item;
• Events beyond our reasonable control.

When Pdecal cancels an accepted and paid order for reasons attributable to Pdecal, the applicable refund will be processed in accordance with applicable law.

6. HOW TO REQUEST CANCELLATION

Cancellation requests should be sent as soon as possible through our official communication channels.

Please provide:

Order Number:
Customer Name:
Contact Number:
Reason for Cancellation:

Submitting a cancellation request does not automatically mean the order has been cancelled. Customers should wait for confirmation from Pdecal.

7. CONSUMER RIGHTS

Nothing in this Cancellation Policy is intended to waive or restrict rights and remedies available to consumers under Philippine law.

8. CONTACT

Pdecal Sticker Printing Services
Website: https://pdecal.shop
Email: pdecal2021@gmail.com